Centre Audit Tools
A
centre audit is a way of finding out how centres such as women's
centres or advice and resource centres are run. If
you are interested in either developing
a centre or reviewing the way in which a centre is currently run,
then these
tools will help you to develop your own ideas and questions as part
of your research.
The
tools are based on work carried out by the Women and Regeneration
Project workers and volunteers in 2001. The volunteers developed
three audit checklists in conjunction with project workers, to consider
their own perspectives and opinions of a number of Women's Centres
in London, the centre as well as those of workers and users. The
volunteers identified a number of factors that they feel contribute
to success in setting up and running centres. The audits considered
access in its widest sense, looking at cultural as well as physical
access.
They
can be adapted by other groups, and could be useful in a variety
of different settings. For example, they could be adapted for use
with a group of people wishing to explore how to set up a community
garden or transport project. They could also be adapted for use
with young people to look at how other youth projects have succeeded
in obtaining funding and venues in order to get up and running.
All
the audits can be printed off and used freely or adapted. Please
credit Women's Design Service if you use these materials.
Click here for the following:
Itinerary
- this is a way of recording and summarising the research process.
It offers a checklist to ensure that everyone is involved in some
way and means of allocating tasks to ensure that the necessary jobs
get done during the visit.
Building
audit - the Building audit enables a complete assessment
of how user friendly a centre's physical elements are.
Worker Questionnaire - this
is designed to gather a range of information about how centres are
run, managed and funded. It also asks about service delivery.
User
questionnaire - this questionnaire is designed to seek information
from those using centres. This information will highlight what works
well and what could be done differently.
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